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Customer Service and Subscription Info

The Funny Times Guarantee
How can I contact you?
When will my subscription start?
How do I correct a name or address?
How long does a one year subscription last?
When will my gift subscription start?
Do you send an acknowledgment?
How can I tell when I am about to expire?
Why didn't I get my Funny Times after I moved?
What if I have questions about something?
If I subscribe, does that improve my chances of getting published in Funny Times?
How do I get published in Funny Times?
 

The Funny Times Guarantee:

Guaranteed to make you laugh! If you experience any problem with any of our products, customer service, shipping, or even if you just plain don't like what you bought, please let us know. We'll do whatever it takes to make it right for you.
 

Frequently Asked Questions

Q: How can I contact you?

CALL US: toll-free 1.888.FUNNYTIMES (1.888.386.6984)
Live Assistance Monday - Friday, 9 am - 5 pm EST
Email Us: info@funnytimes.com
Fax Us : 1-216-371-8696. Our fax line is available 24 hours a day.
Mail Us:
The Funny Times
2176 Lee Road
Cleveland Heights, Ohio 44118
Please be sure to include your daytime phone number or email address in all correspondence so we can contact you.

Subscriptions

Q: When will my subscription start?
A: At the end of next month. We cut off issues near the first of every month and issues are received near the end of that month or the beginning of the following month.

Q: How do I correct a name or address?
A: Use the change of address form to correct a name or address for yourself or for a gift subscription.

Q: How long does a one year subscription last? (We actually took this question.)
A: One issue per month for one earth orbit around the sun. (We actually gave this answer.)

Q: When will my gift subscription start?
A: Gift subscriptions will also start with the next issue unless you indicate that you would like us to hold the subscription for a particular issue or month.

Q: Do you send an acknowledgment?
A: Yes, we send a gift acknowledgment to the gift giver along with gift card(s) for you to send out. If you can't wait for snail mail gift cards, you can print off gift cards right now.

Q: How can I tell when I am about to expire?
A: You'll lose your appetite and friends will tell you that you look terrible. Your subscription expiration date appears on your issue label above your name and address. Please remember us in your estate planning if you're about to expire.

Q: Why didn't I get my Funny Times after I moved?
A: Because we didn't know you moved. The U.S. Postal Service is not required to forward publications mailed with a 2nd class permit. [file a change of address with us here]

Q: But I told you I was going to move!
A: If you informed us after the first of the month, the change of address would not be reflected on that month's issue. Please inform us 6-8 weeks before you move to ensure uninterrupted delivery. [file a change of address with us here]

Q: But I told you I was going to move before the first of the month!
A: Okay, so maybe it's possible that we screwed up. We'll fix it for the next issue and send you the issue that you missed. [file a change of address with us here]

Q: What if I have questions about something?
A: CALL US: toll-free 1.888.FUNNYTIMES (1.888.386.6984)
Live Assistance Monday - Friday, 9 am - 5 pm EST
Email Us: info@funnytimes.com

Q: If I subscribe, does that improve my chances of getting published in Funny Times?
A: No.

Q: How do I get published in Funny Times?
A: Click here for our submission guidelines.

 

The Funny Times . PO Box 18530 . Cleveland Heights Ohio 44118
Ph: 216.371.8600 (9am to 5pm EST) Fax: 216.371.8696 . info@funnytimes.com
©2006-2007 Funny Times, Inc.

 

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